Some of the most frequently asked questions, including "When will my pending points be released?", "How do I submit my receipts?", and "What if part of my trip is for personal travel?"
By Jackie and 1 other2 authors53 articles
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What are the rules for point eligibility?
When will my pending points be released?
Are my gift and cash cards taxable?
What if part of my trip is for personal travel?
What is my Rocketrip ID?
How do I submit my trip receipts?
What happens if I go over my Price to Beat?
Is there a Rocketrip mobile app?
Does my Visa or MasterCard expire?
How is my Price to Beat calculated?
Does my Rocketrip Price to Beat factor in my company’s corporate rates?
How do I generate my Price to Beat in a currency other than USD?
What airport code do I enter if I can fly out of any airport in a city?
Can I get a flight Price to Beat for a specific airport?
What location should I enter for my hotel Price to Beat: a city, neighborhood, or address?
What should I enter as my rental car pickup location?
Should I specify rental car pick up and drop off times?
Can I get a flight Price to Beat for a specific departure/arrival time?
How do I generate a Price to Beat for a trip that has multiple flights and/or hotel legs?
How do I check my Price to Beat details?
How do I edit or update my trip?
How do I book a trip?
Are there restrictions on where I can book travel?
How long after getting my Price to Beat do I have to book travel?
Do I have to book a flight that matches the departure/arrival window specified in my Price to Beat?
Should my rental car reservation match my arrival airport?
Are taxes, insurance, and fees included in my Price to Beat?
Do I get extra rewards for booking my trip in advance?
Can I use Rocketrip if I’m booking travel last minute?
What rate is used to calculate my hotel rewards?
What should I do if I need to cancel my trip?
Can I earn Rocketrip Points for staying with a family member or friends?
What if I’m booking a trip on behalf of someone else?
What if I am staying with a family member or friend, and have no receipts?
Can I earn Rocketrip Points for splitting my accommodations and/or rental car with a colleague?
Can I use my own car or borrow a friend's car to earn rewards?
Can I use Uber, taxis, or public transportation instead of renting a car?
Can I take a red-eye flight instead of staying in a hotel and be rewarded on my hotel Price to Beat?
What are Rocketrip Points?
How are my Rocketrip Points calculated?
Do my Rocketrip Points expire?
What can I redeem my Rocketrip Points for?
What reward options are available in Europe?
How long will it take to receive my gift card?
Are there any additional fees for gift cards and cash cards?
Is the cost of rental car insurance deducted from my rewards?
Can I gift points to a colleague?
Can I still earn frequent flyer miles when using Rocketrip?
Will I earn Rocketrip Points if I have to cancel my trip?
What is the company Leaderboard and Activity Feed?
Can I earn cash for referring people to Rocketrip?